• Industries
• Retail

Retail

Companies from the consumer goods industry operate in a mature market with global business relationships in regional fragmented structures. Countless suppliers as well as the retail trade itself strive for bigger cross company cooperation. In this sphere Business Networking or Business Collaboration is a deciding success factor.

Through technological advancement, globalisation and increasing transparency the following developments stand out:

• Efforts to achieve size advantages in order to reduce costs and extend the customer profile
• Concentration on particular market segments and core competences to guarantee higher margins
• Leaning towards mass production due to increasing price competition whilst at the same efforts to generate added value, to minimise stocks and to increase the reliability of delivery
• The efforts of both industries, retail and consumer goods producers to receive information on end customers about the customer process, ranges from traditional means like customer cards right up to new approaches like the personalization of internet shops
• Marketing as a brand identifies increased outsourcing of production on the part of the manufacturers who concentrate more and more on the marketing, sales and quality assurance areas. From the point of view of retailers, marketing own brands is aimed at more and more and the advantages of the entire customer sales data translates into the answer to the customer process

Customers demand comprehensive solutions to their problems. Ideally these should all come from the same place and be accessible without geographical or time restrictions.

S&T and IMG are following an integrated approach right from strategy to implementation. The main focal points of activity are the arrangement and formulation of global and local processes on a business and IT level.

Services offered:

• Freshly sourced fruit and vegetables
• Real time branches
• Cockpit Solutions
• Category Management
• Process automation and innovation with new technology like e.g. RFID or mobile solutions
• Optimisation of purchasing processes, refund management
• Networked product control
• Marketing & sales management
• Business Networking Strategy
• Global IT-Management
• Enterprise Management
• Customer Relationship Management
• Supply Chain Management
• Enterprise Portal
• Systems Integration

Selected retail customers

various countries	Leder & Schuh Mercator
Albania	British American Tabacco
Austria	bauMax DM Drogerie Zielpunkt Pfeiffer
Bosnia-Herzegovina	British American Tobacco – BiH FIS Vitez PHILIP MORRIS BH
Croatia	Metro
Czech Republic	Hornbach
Germany	Adidas Campari Coca Cola Compass Group Deutsche Post Dr. Oetker EDEKA Henkel Kraft Jacobs Reebok REWE Tchibo
Poland	Agapes Amrest Auchan Cilija Deichamann DigitalStore H&M HDS Jutrzenka – confectionery Leroy Merlin MacroArt McDonalds OBI
Romania	A&D Pharma GERMANOS CORA
Russia	Danone Kraft Foods Pilkington Sportmaster
Serbia	Direct Trade
Slovakia	METRO Cash&Carry Slovakia
Slovenia	Mercator Merkur
Switzerland	Spar CH AMAG Bally Bon Appetit Group EPA ESA Jumbo Lindt Migros Möbel Pfister Nestlé PostLogistics Prodega SV Service transGourmet
Turkey	Adidas Elka Kozmetik Vestel
USA	DHL Global Mail Graceway Pharmaceuticals Respironics Swarovski