Workplace Operations Services

Workplace Operations Services ensure that workplaces stay operational on a long run. Within w.OS S&T supports following devices: desktops, notebooks, virtual desktops, mobile devices, file and printing services, IP telephony. End user support for these devices is included in w.OS and can be expanded also to applications – generic ones like MS Office and Outlook or customer specific applications.

The opinion about the IT support depends on the quality and friendliness to the helpdesk support to IT users.

Many companies do not have on user support trained staff Outsourcing end user support to a professional external provider improves the perception of the quality of IT support in a company.